Welcome to JMAC Lending!

We’re excited to have you here. Our goal is to work effectively together and ensure you are successful at what you do. This quick overview will introduce you to our correspondent portal and our loan processes.

Our Getting Started Tutorials include step-by-step instructions to help make your first loan submission easy and seamless. Important Tutorials include actions that may be performed outside a linear order. For a brief summary of our loan processes, please read Non Delegated Quick Start Guide.

Additionally, feel free to check our other helpful resources, including forms, checklists, matrices, appraisals and policies.

Workflow

Creating New Users

Quick Pricing Scenarios

Step 1: Creating Your Loan

Correspondent Quick Start Tutorial

Defining Non-Delegated Loan Status 

Archiving & Withdrawing Your Loan

Step 2: Registering Your Loan

Pricing a Loan

Reissuing Credit

Step 3: Generating Initial Disclosures

eSigning Initial Disclosures

Step 4: Submitting Your Loan

Uploading Your Loan Docs

Understanding Pipeline & Reporting Views

Step 5: Requesting Underwriting Condition Review

Requesting Loan Changes

eConsenting to Disclosures

Locking a Loan

Step 6: Ordering Docs or Submitting for Purchase Review

Opening Secured Emails from JMAC

Resetting Your Secure Email Password

Receiving Encrypted Emails

Step 7: Requesting Purchase Condition Review

We are here for you!

Our Client Support Team is available by phone, email, or chat from 8am to 5pm PST, Monday through Friday. They will gladly assist you throughout the loan process and answer any questions that you might have.

Client Support Team 

Phone: 949-390-2671

Email: clientsupport@jmaclending.com

Chat: Click the blue box in the broker portal or website to start chatting!