Ordering Appraisal

Subject property appraisals are ordered directly in Reggora by clicking the Order Appraisal within the Appraisal section in the loan navigation. 

In the Order Appraisal page, click Create Order to start your appraisal order.  

You will select the appraisal product, confirm the payee, request a rush priority, or confirm your due date. 

First, an appraisal product will be suggested based by your registered program, estimated value, occupancy, property type, loan type, and units.

You can change it by typing to search for your product like ADU, Jumbo, etc. or you can scroll to review all the options.

The order fee shows the base appraisal cost per JMAC Lending's fee schedule.

Next, select whether the borrower or the correspondent will be paying for the appraisal.

IMPORTANT: The Intent to Proceed Date is required. The borrower cannot pay for the appraisal until the Intent to Proceed has been provided on or after the date of the issued Initial Loan Estimate.

We can support split payment. After creating the order, click Team Conversation, add a message to with the Payee First and Last Name, Email Address, Role, and the Amount Split, and click Send.

Click Add Another Product if you need to order a separate 1007 or 216.

The due date will automatically be set to 7 business days and if set to Rush priority, it will automatically update to 3 business days. Click the due date if you would like to extend the due date. 

If you select a Rush priority, an additional $150 rush fee will be added to your order. 

IMPORTANT: A rush priority is dependent on the AMC ability to accommodate and cannot be guaranteed. 

After clicking Create, you can add any additional contacts. 

• Option 1: Enter their first and last name, role, email, cell phone, work phone, and home phone, and click Create. 
• Option 2: Click Skip if you don't need to add additional contact. 

Note: Contacts can be added or updated at any time on your order.  

Your order will be sent to your assigned AMCs for your organization. If there are any complaints with the AMC, please fill out the AMC Complaint Form.

Sending the Payment Link 

Next, you can either enter a credit card or send a payment link to your borrower or correspondent. 

IMPORTANT: The Intent to Proceed Date is required. The borrower cannot pay for the appraisal until the Intent to Proceed has been provided on or after the date of the issued Initial Loan Estimate.

Click the Payment tab and click Create Payment. 

If you receive this error message, click to Loan Summary page in JMAC Connect and return to Order Appraisal to refresh the payment calculations. 

Option A: Enter Credit Card Information

If the correspondent is paying with a credit card, you can select Pay With Card, select Enter New Card, and click Submit. 

A new browser tab will open to allow you to enter a credit card. 

Option B: Send Payment Link

You can also send a payment link to either the borrower or correspondent. Select Send Payment Link, choose the borrower or correspondent contact, and click Submit. 

An email will be sent to the borrower or the correspondent to collect their appraisal payment.

Contacting JMAC 

After creating your appraisal order, you can communicate additional order notes, appointment contact availability, split fee information through Team Conversation tab. 

Click Team Conversation, add a message to with the Payee First and Last Name, Email Address, Role, and the Amount Split, and click Send.

IMPORTANT: We can support split payment. After creating the order, click Team Conversation, add a message to with the Payee First and Last Name, Email Address, Role, and the Amount Split, and click Send.

Contacting the Appraisal Company

Once payment is collected, your order will be sent to an AMC. To contact the AMC with additional order notes or updated appointment contact availability, click Order Details, scroll at the bottom of page, enter your message, and click Send.

What's Next

Payment is required prior to sending the appraisal order to the AMC for assignment. To learn more about appraisal payments, read Paying for an Appraisal. 

Next, they will send the order to the appraisal company for acceptance and appraiser assignment. The appraisal company will also update the order due date with their current turn times. Appraisal turn times do vary between appraisal companies.

Once the appraiser reviews your order, they will request any clarification, additional documentation, or fee increases through Reggora. Fee increases will require approval prior to inspection. Next, the appraiser will contact the borrower to schedule the inspection.