CD Request Eligibility

Once a loan is approved, locked, and an appraisal has been ordered, the Loan Officer and Processor will receive an email notification that the CD is ready to request through JMAC Connect.

Open the loan in JMAC Connect and navigate to the CD Request page.

The system will validate that all CD requirements are met. If any issues are identified, a message will be shown like the example below:

To learn more about CD requirements and these messages, see CD Request FAQ.

Service Providers

Confirm all loan information is correct, then click Provider Selection. A Title/Settlement selection is required. Start typing in the Company Name field to search the database of providers.

The provider disclosed on the Initial LE will show Did Not Shop after the provider name.

IMPORTANT: Using the originally disclosed provider may impact tolerance limits.

Continue to the Escrow Provider and Attorney Provider selections. If either is on the loan, choose Yes in the Provider on Loan? question and choose the relevant company.

If the provider doesn't exist, click the Manage Providers button to create a new entity. To learn more about creating and updating service providers, see Managing Providers.

Once complete, click Fee Updates to proceed.

Reviewing CD Fees

Existing fees will populate to the fee itemization. Certain fees can be edited by clicking the Pencil icon next to the associated fee. To delete a fee, click the X button next to the associated fee.

Any Section B fees that will be collected at closing should be indicated as PAC (Paid at Closing). To do so, edit the fee and enter the correct amount in the Buyer Paid At Closing field. Then, click Save Fee.

If any fees are missing, click Add Fee, click into the Fee Name dropdown, then type a keyword to search.

Once selected, an amount must be entered into Borrower Paid At Closing and/or Borrower Paid Outside Closing (Seller options will also be available on a purchase transaction). Once entered, click Save Fee to apply.

When all fees are accurate, click Closing Information.

Closing Information

You will be asked for various details regarding the loan closing. All required fields are indicated with a red asterisk. Certain selections may prompt additional questions. Examples include:

• We will require an invoice for any non-Title fee in Section B (such as a Credit Report Fee)
• If the loan is Signed as a POA or in a Trust, we ask for that documentation to be uploaded
• If the Seller Credit or Earnest Money Deposit on a purchase transaction is indicated as incorrect, we will ask for updated documentation.

For any document request, click Choose File to browse your computer.

We will attempt to accommodate the selected Estimated Closing / Signing Date, but the date is not guaranteed. Any additional information or requests (such as prorations) should be added to the Notes section.

Once all required information and documentation has been entered and uploaded, click Preview CD.

IMPORTANT: The system may take up to 1 minute to generate the CD preview and compliance results.

CD Preview and Compliance

The system will generate a CD preview and return compliance findings. Please scroll through the CD preview to confirm all fees, dates, contacts, and loan information was processed correctly.

Click Compliance Results to review compliance findings. 

Red error messages indicate an issue that will likely need to be resolved. In the example below, there is a 10% tolerance violation that will likely result in a cure.

If anything needs to be changed, click Change Inputs. This will take you back to the first page of the process

IMPORTANT: Changes made will be retained when editing inputs.

If everything looks good, click Confirm CD Accuracy.

Your information will be saved, and your request will be placed in line for review based on current turn times.

IMPORTANT: To revise the information provided, the process can be completed again. This is available until the CD has been sent.

What's Next

The JMAC Lending CD Coordinator will review the information provided, working with the Loan Officer, Processor, and Settlement Agent to ensure accurate figures and information. If any fee changes resulted in a cures, the CD Coordinator will communicate this.

Once everything is verified, the CD Coordinator will send the CD for esign to the borrower(s) and Loan Officer.

Change of Circumstance May Cause Additional Waiting Time

If a Change of Circumstance occurs, a closing disclosure will be reissued and a 3-day waiting period will be required before Loan Docs in these circumstances:

• The disclosed APR exceeds .125% of the most recently disclosed CD.
• The loan product changes.
• A prepayment penalty is added.

IMPORTANT: If the borrowers do not consent electronically, there is a 6-day waiting period required before Loan Docs.

To learn more this process, read Requesting a Change of Circumstance.

Your Loan Docs

A Doc Drawer will be assigned and your loan status will change to Docs Ordered when the following items are completed:

• The initial CD has been disclosed
• The loan status is Clear to Close
• The most recent Loan Estimate, initial Closing Disclosure and any re-disclosed Closing Disclosure has been esigned

If they encounter any issues or missing documents, our team will email the Loan Officer and Processor. Once they have been generated, the Doc Drawer will email docs to the Loan Processor and Settlement Agents.

The signed Loan Docs must be uploaded to our Closing Package Upload and the physical package must be delivered. For “dry states,” we will require the original packages prior to funding.

IMPORTANT: California Refinance loans are NOT allowed through this electronic upload.

To learn more about funding, please read Step 7: Funding Your Loan.