Uploading Submission Documents

Video Tutorial

Step By Step Tutorial

After your initial Loan Estimate has been delivered, you can begin the submission process by uploading your loan documents. Click Documents from loan navigation.

You can Drag and Drop or click Browse for files on the document labeled, *1 Upload Initial Submission Package.

IMPORTANT: Your uploaded documents will remain within *1 Upload Initial Submission Package moving forward. 

Requesting Document Check and Loan Submission

When all submission documents have been uploaded, click Submit Loan from Loan Actions. 

What's Next
Submission Desk Review

Your loan status will update to Sent to Submissions, which indicates that the Submission Desk will review your loan package before underwriting. Reviews are done based on our turn times.

If they encounter any issues or missing documents, our team will email Loan Officer and Processor. Your loan status will also change to Submission Incomplete, which indicates that there are outstanding items required for submission.

Additional Review for Jumbo & Non-Agency Loans

For Jumbo or Non-Agency submissions, a Loan Coordinator will ensure all program-specific income, asset, and documentation requirements are met prior to underwriting. The turn times for initial decisions is posted online.

Submitted to Underwriting Review

Once all required submission documents have been reviewed and verified, your loan status will be updated to Submitted. The turn times for initial decisions is posted online and begins when the loan status is Submitted.

Next, our underwriting assistants will index your loan files to prepare for initial underwriting, and our underwriter will review for initial decision. For more information about loan statuses, read Defining Wholesale Loan Status.

To learn more about conditions, read more Step 5: Requesting Underwriting Condition Review.