Tutorials

Welcome to JMAC Lending!

We’re excited to have you here. Our goal is to work effectively together and ensure you are successful at what you do. This quick overview will introduce you to our broker portal and our loan processes.

Our Getting Started Tutorials include step-by-step instructions to help make your first loan submission easy and seamless. Important Tutorials include actions that may be performed outside a linear order. For a brief summary of our loan processes, please read Wholesale Quick Start Tutorial.

Additionally, feel free to check our other helpful resources, including forms, checklists, matrices, appraisals and policies.


Client Portal: Onboarding

TimeStamps

00:00 - Intro & JMAC Lending Website
00:16 - Help Center
01:24 - Portal: Landing Page
02:25 - Step 1: Creating Your Loan
02:53 - Step 2: Registering Your Loan
05:00 - Running DU Seamless 
05:43 - Step 3: Entering Fees & Generating Your Initial Disclosures
08:19 - Step 4: Uploading Documents & Submitting Your Loan
 

We are here for you!

Our Client Support Team is available by phone, email, or chat from 8am to 5pm PST, Monday through Friday.T hey will gladly assist you throughout the loan process and answer any questions that you might have. 


Client Support Team

Phone: 949-390-2671
Emailclientsupport@jmaclending.com
Chat: Click the blue box in the broker portal or website to start chatting!